Governance Framework
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Overview

Many a times we have noticed that companies who come to India, are unable to run the set-up well enough, due to lack of governance framework. This typically leads to a lot of confusion between the onshore and offshore teams.

Hence, a well-planned governance model can set right expectations among various stakeholders involved and also help establish transparency. For beneficial governance frameworks, we assist customers with:

• Creating a vision for the offshore strategy
• Defining detailed offshore plan
• Managing the offshore centre

Discussions are held with key stakeholders, to identify short term and long-term goals We help them plan budgetary allocations for offshore operations, create hiring plans, compensation designs, etc.

Our advisory solutions include services such as risk identification, compliance and control, business metrics and reporting in defining the offshore plan. For managing offshore centers we help form policies regarding human capital management, project management, program management and cultural alignment.


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Do you wish Zinnov to get in touch with you? Please mail us at help@zinnov.com

 

Methodology

We help formulate a robust governance framework, which comprises of three stages:

Visualize

  • Accounting expectations of key stakeholders
  • Short-term and long-term offshore centre goals
  • Milestones to achieve the goals
  • Budget allocation for offshore operations

Define

  • People - hiring plans, training, bonus plans, compensation, etc.
  • Process - project models, issue escalation, risk identification and mitigation, etc.
  • Compliance and control - audit, business continuity and security
  • Metrics and reporting - people, delivery, customer satisfaction, etc.
  • Tools and infrastructure - communication, travel, desktops, servers, server labs, access control guidelines, etc.

Manage

  • Human capital management
  • Project management
  • Program management
  • Cultural alignment
 
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