Our Cardinal Principles
Our Customers
We understand that delivering world-class value is about employing immense patience, thought and perseverance to capabilities at work – the extra push that adds that crucial mile which makes the most difference in lending resilience to businesses in such changing times. At Zinnov, we refer to this doctrine as “Optimum Conversion of Talent” into tangible results, and we work through this by disciplined adherence to our cardinal philosophy.
We are here with the understanding that customers don’t often know what the problem is in its entirety, and trust us to help them resolve it. Therefore, we take utmost care in comprehending and defining the problem to gain clear visibility of the issue in order to draw together a pin-pointed solution. We think in terms of what is best and most implementable for the client, and deploy only the most suitable, industry-abreast talent to come up with inherently powerful solutions that have the potential to be redefined and stretched to deliver manifold advantages. And to make sure this happens, we work as a team with our client, inviting questions, feedbacks and challenges knowing that we share a common goal.
Our engagement with customers, far from being momentary, is the locus of “collaboration, integration and creation”, where comprehensive capabilities are applied to problems that are approached from multiple perspectives with immense trust, respect and a deep sense of understanding. Client problems and challenges are the building blocks on which our high-performance solutions are erected. By holding client intelligence, time, and need in high esteem, our consultants go out of the way to bring insights and add excellence. With our passion to strive to “WoW” our customers, we have come to build relationships that deliver high value and last a lifetime.
For us, excellence is a manner of working. So we strive for the “Best”. And Best to us means “constantly building upon”. We are not bound by stereotypical approaches. Our strategies are worked into the very nature of our clients’ function, location and needs and we are driven by the belief that we are here to offer ingenious client-specific solutions through continuous innovation and application.
Our People
Our people are our supreme asset – the executors and upholders of the Zinnov constitution. Our people practices, developed and seasoned from start-ups in the Silicon Valley, where our founders initiated their careers, stand on the pillars of Innovation, Equality, Openness, Independence and Flexibility. Geared by an understanding of the unceasingness of change, we believe there’s no limit to what can be called The Best. No wonder, Zinnov is widely believed to be a place where leaders are born.
Innovation is about delivering the best
At Zinnov, creativity, imagination and curiosity are valued as harbingers of innovation. In this light, tough questions and unconventional ideas are invited from our people. We apply thought, process and insights to come up with the most befitting solutions to our clients' business. Driven by the spirit of continuous learning, every opportunity, for us, is another chance to improve still and deliver innovation. People are valued with their knack to build deep customer relationships and the patience to listen so as to speak in the language of the client.
Equality that identifies all
We interact in a spectrum of mutual respect irrespective of title, experience and capability. Passion, Committment and Integrity drive our efforts at all levels. Our qualifications and prior experiences matter in as much as they are resourced to address current responsibilities and customer issues. The employee-manager relationship rests on prudent patronage whereby the differentiating individual skills are identified, brought out and cultivated. Work rather than an individual is evaluated, screened and rated in the spirit of a 180 degree performance appraisal system. Hard work and efforts beyond the call of duty is appreciated and taken into consideration in evaluating employee performance and growth.
Openness imparts freedom
Open communication, the courage to explore and change, uninhibited and proactive feedbacks are a vital part of our culture. Work happens in an environment of collaboration, sharing and learning to deliver the best. We freely engage, exercise patience and listen to be able to speak and work seamlessly in the interest of our customers. As team players, we are here to complement performances, be honest, responsive and open to challenges.
Independence because Zinnov creates minds that execute
To meet a set expectation with unflinching confidence, commitment and integrity, to work with dedication even in the absence of supervision, to have the discretion and responsibility to act as ones own leader are traits we hold imperative for individual and organizational growth.
Flexibility to let us have our own ways
We work in a relaxed and friendly atmosphere, imbued with its share of fun to encourage free exchange of thoughts, ideas and concerns. While we discourage office politics, we see no harm in forming personal bonds that go beyond the organizational structure. Our flexible work hours give us that extra breadth to work our own way, at our own time. While freedom is extended, disciple is not compromised with as commitments to customers, internal stakeholders are sacrosanct, and our people strive to achieve those. |